Privacy Policy
Privacy Policy
Last updated: September 2026
PS Wealth Ltd is a trading style of Fortic Financial Services Limited, which is authorised and regulated by the Financial Conduct Authority (FCA) under Firm Reference Number 474740. Fortic Financial Services Limited is registered in England and Wales under company number 6300493. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, or use our services. For the purposes of applicable data protection legislation, Fortic Financial Services Limited is the data controller responsible for your personal information.
1. Information we collect
We may collect and process different types of personal information depending on how you interact with us. This may include: Your name and contact details, including email address, telephone number and postal address.Information you provide when making an enquiry or requesting information about our services. Information provided as part of an application for, or provision of, our financial planning and wealth advisory services. Information relating to your financial circumstances, objectives and requirements where necessary to provide our services. Information contained in correspondence between you and us. Information about how you use our website, including technical information such as your IP address, browser type, device type and pages visited. Any other information you voluntarily provide to us. We will only collect information that is relevant and necessary for the purposes for which it is being processed.
2. How we collect your information
We may collect personal information:
Directly from you when you contact us by telephone, email or through our website.
When you submit an enquiry or contact form.
When you request information or arrange a meeting.
During the course of providing our services to you.
From third parties where this is necessary and lawful, such as professional advisers, product providers or other organisations involved in providing financial services.
Automatically through your use of our website, including through cookies and similar technologies.
3. How we use your information
We may use your personal information for the following purposes:
To respond to enquiries and requests for information.
To communicate with you about our services.
To provide financial planning and wealth advisory services.
To assess your requirements and understand your financial objectives.
To administer and manage our relationship with you.
To comply with our legal and regulatory obligations.
To maintain appropriate records relating to our services.
To protect our business against fraud, financial crime and other unlawful activity.
To improve and maintain our website and services.
To send information or marketing communications where we are permitted to do so and, where required, have obtained your consent.
To establish, exercise or defend legal claims where necessary.
We will not use your personal information for purposes that are incompatible with the purposes described above without providing you with appropriate information or obtaining your consent where required.
4. Our legal basis for processing your information
Under applicable data protection legislation, we must have a lawful basis for processing your personal information.Depending on the circumstances, we may rely on one or more of the following:
Contractual necessity
Where processing your information is necessary to enter into or perform a contract with you, including providing our services.
Legal and regulatory obligations
Where processing is necessary for us to comply with legal or regulatory requirements applicable to our business, including requirements associated with our FCA-regulated activities.
Legitimate interests
Where processing is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.
Consent
Where we ask for your consent to process your personal information, such as for certain marketing activities or non-essential cookies. Where we rely on consent, you can withdraw it at any time.
5. Financial and sensitive information
In providing wealth advisory and financial planning services, we may need to collect information about your financial circumstances and other information necessary to assess and provide appropriate services.We will only collect and process such information where there is a lawful basis for doing so and where it is necessary for the services we provide or to meet our legal and regulatory obligations.Where we process information classified as special category data under applicable data protection law, we will ensure that an appropriate additional legal condition applies.
6. Sharing your information
We will not sell or rent your personal information.We may share personal information with third parties where it is necessary, lawful and appropriate to do so. These may include:
Professional advisers, such as solicitors or accountants.
Financial product providers and platforms.
Investment managers, pension providers, insurers and other financial services providers.
Technology, IT and software providers supporting our business.
Website, hosting and analytics providers.Compliance, audit and professional service providers.
Regulators and government authorities, including the Financial Conduct Authority, where required.
Law enforcement agencies or other authorities where required by law.
Other organisations where you have asked us to provide information or where you have otherwise authorised us to do so.
Where we use third-party service providers to process personal information on our behalf, we take appropriate steps to ensure that they process your information securely and only for authorised purposes.
7. Keeping your information secure
We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect your information, you should also take appropriate precautions when communicating with us online.
8. How long we keep your information
We retain personal information only for as long as it is necessary for the purposes for which it was collected, including to meet legal, regulatory, accounting and reporting requirements.As an FCA-regulated business, certain records may need to be retained for specified periods in accordance with applicable financial services and regulatory requirements.When personal information is no longer required, we will securely delete it or otherwise dispose of it in accordance with our data retention procedures.
9. Your rights
Subject to certain legal exemptions and limitations, you may have rights under applicable data protection law, including the right to:
Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request that we erase your personal information where there is no lawful reason for us to continue processing it.
Ask us to restrict the processing of your personal information in certain circumstances.
Object to certain processing, including processing based on legitimate interests.
Request the transfer of certain personal information to another organisation where applicable.
Withdraw consent where we are relying on consent as our legal basis for processing.
These rights are not absolute and may be subject to legal and regulatory requirements. For example, we may need to retain certain information to comply with our regulatory obligations even where you request its deletion.
If you wish to exercise any of these rights, please contact us using the details provided below.
10. Marketing communications
We may occasionally contact you with information about our services or other communications that we believe may be relevant to you.Where applicable, we will obtain your consent before sending electronic direct marketing communications where consent is legally required.You can ask us to stop sending marketing communications at any time by contacting us or using the unsubscribe option included in the communication.Please note that you may continue to receive essential service or administrative communications where these are necessary for our relationship with you.
11. Cookies and website analytics
Our website may use cookies and similar technologies to ensure that the website functions correctly, understand how visitors use the website and, where applicable, improve our website and services.Some cookies may be strictly necessary for the operation of the website. Other cookies, such as certain analytics or marketing cookies, may require your consent.You can manage or disable cookies through your browser settings and, where provided, through our website's cookie settings.For more information about the cookies used on this website, please see our Cookie Policy.
12. Third-party websites
Our website may contain links to websites operated by third parties. This Privacy Policy applies only to our website and does not cover the privacy practices of other websites. We recommend that you read the privacy policy of any third-party website you visit.We are not responsible for the content, security or privacy practices of third-party websites.
13. International transfers
Some of the service providers we use may process personal information outside the United Kingdom.Where personal information is transferred outside the UK, we will ensure that the transfer is made in accordance with applicable data protection legislation and that appropriate safeguards are in place where required.
14. Children's information
Our website and services are intended for adults and are not directed at children.We do not knowingly collect personal information from children through our website.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, legal or regulatory requirements, or the way in which we process personal information.The latest version will always be made available on this website, together with the date it was last updated.
16. Contact us
If you have any questions about this Privacy Policy, how we use your personal information, or wish to exercise any of your data protection rights, please contact us.
Fortic Financial Services Limited
Trading as PS Wealth LtdCompany number: 6300493
FCA Firm Reference Number: 474740
Email: paul@ps-wealth.com
Telephone: 07535 619183
Address: PS Wealth Ltd, Roscownans, Old Kea, Truro, Cornwall, TR3 6AX
17. Complaints about data protection
If you are unhappy with the way we have handled your personal information, please contact us in the first instance so that we can investigate your concerns.You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.Further information about making a complaint can be found on the ICO's website.
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk/
Regulatory information
PS Wealth Ltd is a trading style of Fortic Financial Services Limited, which is authorised and regulated by the Financial Conduct Authority. FCA Firm Reference Number: 474740. Fortic Financial Services Limited is registered in England and Wales under company number 6300493.